product warranty registration

REGISTER YOUR PRODUCT HERE

Each Warranty Purchased Is Valid For One Product Each. To Activate The Warranty It Must Be Registered Within 30 Days Of The Purchase Date On The Receipt Or It Will Be Deemed Expired. Extended Warranties Available For Ovalmugs Members.

Terms and Conditions for Ovalmugs LLC 12-Month Product Warranty Protection
Effective Date: 12/23/2024

By purchasing the optional 12-month product warranty protection ("Warranty"), you agree to the following terms and conditions. Please review them carefully.

1. Eligibility

  • The Warranty is available only for products purchased directly from Ovalmugs LLC ("we," "us," or "our").

  • A separate Warranty purchase and registration are required for each product.

  • Only one product can be registered per Warranty.

  • This warranty is only valid for non food and beverage products.

2. Warranty Registration

  • To activate the 12-month Warranty, you must register your product within 30 days of the purchase date as shown on your receipt.

  • Failure to register the Warranty within this period will result in the Warranty being deemed expired.

  • Each product requires its own Warranty purchase and registration.

3. Ovalmugs Membership

  • As an Ovalmugs Member, all products purchased during your active Membership period are automatically registered for Warranty protection.

  • Membership provides continuous Warranty coverage as long as the Membership remains active.

  • If you cancel your Membership, the Warranty coverage for all registered products will expire immediately on the day of cancellation.

  • Extended Warranty options may be available exclusively for Ovalmugs Members.

4. Non-Member Warranty Protection

  • Non-members receive a 6-month Warranty from the date of purchase.

  • To extend coverage to 12 months, non-members must purchase and register a Warranty for each product separately.

  • Non-membership Warranties are valid only for the purchased duration and do not include automatic registration benefits.

5. Warranty Coverage

  • The Warranty covers defects in materials or workmanship for the specified duration:

    • 12 months for registered products with purchased Warranty.

    • 6 months for non-member purchases without additional Warranty registration.

  • Warranty coverage includes repair or replacement of defective products, at our discretion.

6. Warranty Exclusions

The Warranty does not cover:

  • Damage caused by misuse, neglect, improper care, or modifications to the product.

  • Normal wear and tear, accidental damage, or consumable components (e.g., finishes, decals).

  • Products used in a manner inconsistent with the provided care instructions.

7. Warranty Claims

To file a claim:

  • Contact our customer support team with proof of purchase and your product registration details.

  • Claims will be processed in accordance with our standard return and replacement policy.

  • Repairs or replacements will be made at our discretion.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the repair or replacement of the defective product.

  • We are not responsible for any indirect, incidental, or consequential damages.

9. Changes to Warranty Terms

  • Ovalmugs LLC reserves the right to amend or terminate the Warranty terms at any time.

  • Changes will be communicated via our website and will apply to new purchases made after the effective date of the change.

10. Additional Notes

  • Each Warranty purchased applies to one product only.

  • Extended Warranties are available exclusively for Ovalmugs Members.

  • Please refer to our website for the latest updates on Warranty terms and conditions.

By registering for the Warranty, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For additional assistance, please contact Ovalmugs LLC Customer Support.